Alliance™ Initiative                             

More Information Alliance™ Overview    (4.44 mb)

During the average day, local government and utilities are required to manage a million and one details. Managing these details is a difficult task. This task is especially difficult in a business environment that has more than its fair share of regulations and mandates. Helping you achieve complete control over these details is where United Systems and the ALLIANCE™ Windows Suite fit into the equation. This fully integrated software suite will enable you to master these details while increasing your efficiency.

General areas include—

  

• Customer Information System (CIS) applications with utility billing, receivables management and work order & inventory functions
• AMR / AMI Solutions featuring mobile and fixed network radio-based meter reading & mobile work orders
• Point-of-Sale integration with centralized cashiering, barcode scanning, credit card & cash drawer support and receipt printing
• Web Solutions to enhance your image and online payments for improved customer service
• Billing Fulfillment for outsourcing your utility statement or card printing & mailing
• Enterprise & Fund Accounting, purchasing & payables, payroll & personnel, asset management
• Property Tax Management along with municipal applications for licenses, miscellaneous taxes & fees
• Managed Services to safeguard your network and data with 24x7

Industry experience, dating back to 1977, provides United Systems with a unique perspective on your needs. This understanding, coupled with the skills of our multi-disciplined technical staff, enable us to provide a solution and service suite that addresses your operation's distinct requirements. United Systems’ full array of professional services ensure a successful deployment - project planning, work-flow analysis, goal setting, data conversion, data validation, user training & education, toll-free telephone support, remote access support, ongoing software maintenance, managed IT services, - even basic hardware maintenance. We welcome the opportunity to take full responsibility for the service, oversight & general health of your information technology.

While we are passionate about the delivery of quality customer services, we are even more sensitive to delivering value. As you investigate further, we think you will agree that our menu of services is the most comprehensive and competitively priced on the market - Quality AND Value!