Utility Management System Features

Specific Application Features:

• Fully integrated system with control file enabling flexible set-up of system parameters
• Accommodates billing for water, sewer, sanitation, gas, electric, taxes, and other defined charges
• User-maintainable/user-defined rates, taxes and service charges
• Maintains extensive history for each customer account
• Accommodates regular, cycle, estimate, final, budget, contract and ACH electronic billings
• Automated meter "changeout" processing available.
• Accommodates compound meters & services deduction billing arrangements
• Manages customer deposits & membership fees
• Account look-up’s for virtually every data field
• Enhanced search routines provide quasi-report generator functions
• Automated "bill calculator" provided for computing estimated charges
• Rate analysis routine available for rates studies
• Utility bills available in postcard & full-page statement styles
• AR transactions tracked by type (e.g. check, cash, money order, credit card)
• Handles partial-, over-, and pre-payments with efficiency
• Tracks AR transaction entry by batch number & operator for internal control
• Flexible procedures for penalties & delinquent account management
• Bad debt processing includes collection letters, collection agency report, bad debt write-off and recovery routines
• Maintains extensive meter information including test & purchase data
• Maintains extensive history for each meter including customers associated
• Produces meter test service orders upon command or upon the appropriate meter test cycle
• Accommodates "Periodic", "Complaint", or "Request" meter test service orders
• Adheres to Public Service Commission (PSC) guidelines for storage and retrieval of meter records
• Credit card processing and Online Utility Bill Payment service available