This application is a customer information system designed for management of utility billing, accounts receivables and meters. The ALLIANCE™ Utility Management System is fully integrated and designed to ease the processes of daily utility operations while improving decision-making with enhanced information and reporting.
Utility Billing Management—
Streamline utility billing software / procedures including initial customer set-up, meter reading entry or interface, editing, and bill printing.
Accounts Receivables Management—
Improve the task of managing customer receivables and payments. Information is furnished that assists in cash-flow forecasting, delinquent account management, and financial reporting
Meter Tracking—
Maintain meter inventory and monitor meter information with efficiency. This application tracks individual meter data, meter test records, and historical information.
Online Bill Payment—
Our UMS application now offers online bill presentment and payment options. All payments are processed via a secured server for customer safety and identity theft protection. We also offer website development and design for your utility district. Find out more
here.
Specific Application Features—
Click to Show Features
- Fully integrated system with control file enabling flexible set-up of system parameters
- Accommodates billing for water, sewer, sanitation, gas, electric, taxes, and other defined charges
- User-maintainable/user-defined rates, taxes and service charges
- Maintains extensive history for each customer account
- Accommodates regular, cycle, estimate, final, budget, contract and ACH electronic billings
- Automated meter "changeout" processing available
- Accommodates compound meters & services deduction billing arrangements
- Manages customer deposits & membership fees
- Account look-up’s for virtually every data field
- Enhanced search routines provide quasi-report generator functions
- Automated "bill calculator" provided for computing estimated charges
- Rate analysis routine available for rates studies
- Utility bills available in postcard & full-page statement styles
- AR transactions tracked by type (e.g. check, cash, money order, credit card)
|
- Handles partial-, over-, and pre-payments with efficiency
- Tracks AR transaction entry by batch number & operator for internal control
- Flexible procedures for penalties & delinquent account management
- Bad debt processing includes collection letters, collection agency report, bad debt write-off and recovery routines
- Maintains extensive meter information including test & purchase data
- Maintains extensive history for each meter including customers associated
- Produces meter test service orders upon command or upon the appropriate meter test cycle
- Accommodates "Periodic", "Complaint", or "Request" meter test service orders
- Adheres to Public Service Commission (PSC) guidelines for storage and retrieval of meter records
- Credit card processing and Online Utility Bill Payment Service available
|
Utility Management